Apple Warns iPhone Users Not To Answer Apple Support Calls

iPhone users have been warned not to answer calls from Apple unless they have specifically requested one using the official Apple online support page. This comes off the back of a rash of spoofed support calls that have become increasingly sophisticated in their efforts to get access to Apple iCloud accounts. How sophisticated? How does displaying the Apple logo, address and correct support telephone number grab you? Here’s what you need to know.

The scam

The telephone calls are straightforward phishing, the same as you will have seen countless times in your email no doubt. They have more success because most people still aren’t expecting voice to be used in such social engineering scams. The scammers employ caller-ID spoofing techniques so as to impersonate the real telephone number of the service they claim to be representing. Most commonly as far as this particular threat is concerned that will be Apple support, although I have been told by those on the receiving end of such calls that AppleCare and Apple customer service have also been used in an attempt to gain the trust of the victim.

By spoofing that number and displaying the Apple logo, the fraudsters hope that the person answering the call will be less suspicious than if they were taking an unsolicited call from a number they didn’t recognize. This kind of brand recognition leverage is high on the phishing 101 list of ways to garner victim trust. It’s why telephone scams supposedly from Microsoft support, which don’t have the same trust-enhancing methodologies, tend to be less successful. As the fact-checking site Snopes confirms, “if the recipient is an iPhone user who then requests a call back from Apple’s legitimate customer support web page, the fake call gets indexed in the iPhone’s recent calls list as a previous call from the legitimate Apple Support line.”

The bait will vary but is always going to be a variation on the theme of your account has been compromised, there’s been a data breach or there has been suspicious activity in your iCloud account. The latest bunch of these calls have been automated with a message informing the user to call a number that purports to be Apple support, complete with estimated waiting times and convincing welcome messages and call purpose options. Sometimes the user will be asked to “press 1” to connect to a support advisor. In all cases, the danger to your data story will be spun out and you will be asked to confirm your iCloud account credentials.

What Apple says

The Apple support presence on Twitter is, unsurprisingly, getting regular tweets from concerned iPhone users who have received such a call and want to know if it is genuine and their accounts have been compromised. The response is most always the same: “Your security is our number one priority. You can find more information about phony calls and learn how you can report them by following the steps from this article here.”

If you follow that link it will take you to a support post entitled “Avoid phishing emails, fake ‘virus’ alerts, phony support calls, and other scams” which has a section covering suspicious telephone calls. Apple says that users should always verify a caller’s identity before providing any personal information. However, while that advice might seem logical it is often harder in practice than it sounds. As I’ve already pointed out, the scammers are getting increasingly sophisticated in their methods of convincing potential victims that they are genuine. Caller-ID spoofing makes it ever harder to separate fiction from reality. I think Apple could easily delete most of the advice it gives in this section and just leave the final line: “If you get an unsolicited call from someone claiming to be from Apple, hang up and contact us directly.”

Apple will never ask you for your Apple ID password, iCloud credentials or verification codes in order to provide you with support. Simple as. Never. And talking of verification codes, Apple also advises iPhone users to activate two-factor authentication as an additional layer of security to protect your account.

Programmer finds ridiculous ATM loophole that let him withdraw ₦377 million in cash

It sounds like something straight out of a movie: an unsatisfied bank programmer discovers the perfect scheme for making an ATM spit out free money.

But apparently, this story is true: The South China Morning Postand China’s Daily Economic News report that 43-year-old Qin Qisheng managed to withdraw over 7 million yuan (upwards of ₦377 million) from ATMs operated by his employer, Huaxia Bank — all by exploiting a crazy loophole.

According to the reports, the bank’s system didn’t properly record withdrawals made around midnight — effectively spitting out cash without removing the total from a user’s account. Normally, that might send up a red flag that a transaction had failed, but Qisheng allegedly inserted scripts into the system that suppressed those alerts.

Qisheng started pulling out money in November 2016, but it wasn’t until January 2018, some 1,358 withdrawals later, that the bank discovered the bad code in its system and brought him to the authorities.

Perhaps the most surprising part of this story: the bank didn’t want to keep pressing charges once he’d returned the money. Maybe fearing the bad publicity (apparently the loophole has already been fixed), Huaxia Bank reportedly asked police to drop the case — reportedly accepting Qisheng’s explanation that he was merely testing the bank’s security and was holding onto the money for the bank to reclaim. As one does.

The courts refused, though, and Qisheng is now looking at 10 and a half years in prison after losing his appeal. They didn’t buy the argument, considering that he’d moved the money to his personal bank account, instead of the bank’s dummy account, and had apparently been investing some in the stock market, too.

The Verge

Potential global cyber attack could cause $85 billion-$193 billion worth of damage: report

A co-ordinated global cyber attack, spread through malicious email, could cause economic damages anywhere between $85 billion (₦30,794,650,000,000) and $193 billion (₦69,921,970,000,000), a hypothetical scenario developed as a stress test for risk management showed.

Insurance claims after such an attack would range from business interruption and cyber extortion to incident response costs, the report jointly produced by insurance market Lloyd’s of London and Aon said on Tuesday.

Total claims paid by the insurance sector in this scenario is estimated to be between $10 billion and $27 billion, based on policy limits ranging from $500,000 to $200 million.

The stark difference between insured and economic loss estimates highlights the extent of underinsurance, in case of such an attack, the stress test showed. An attack could affect several sectors globally, with the largest losses in retail, healthcare, manufacturing and banking fields.

Regional economies that are more service dominated, especially the United States and Europe, would suffer more and are vulnerable to higher direct losses, the report said.

Cyber attacks have been in focus after a virus spread from https://www.reuters.com/article/us-cyber-attack/new-computer-virus-spreads-from-ukraine-to-disrupt-world-business-idUSKBN19I1TD Ukraine to wreak havoc around the globe in 2017, crippling thousands of computers, disrupting ports from Mumbai to Los Angeles and even halting production at a chocolate factory in Australia.

Governments are increasingly warning against the risks private businesses face from such attacks, both those carried out by foreign governments and financially motivated criminals.

For example, Britain’s National Cyber Security Centre announced on Friday it was investigating a large-scale Domain Name System (DNS) hijacking campaign that hit governments and commercial organizations across the world.

In another recent incident, French engineering consultancy Altran Technologies was the target of a cyber attack that hit its operations in some European countries.

On a larger scale, personal data and documents from hundreds of German politicians and public figures, including Chancellor Angela Merkel, were published online in what appears to be one of Germany’s most far-reaching data breaches.

The report was also co-produced by MSIG, SCOR TransRe and Cyber Risk Management (CyRiM).

Reuters

WhatsApp Is Merging With Facebook Messenger

WhatsApp and Instagram are to be integrated with Facebook Messenger, it has been revealed. Facebook CEO Mark Zuckerberg apparently wants to combine the services under a single underlying messaging platform or protocol.

The idea is to allow users to communicate across the three services more easily, with the project set to complete by the end of this year or early next, according to The New York Times.

According to reports, the new unified backend will support the end-to-end encryption needed to stop messages being viewed by third parties. In theory, this means all three platforms should be more secure, but in reality, there are doubts.

For this reason, the news has not been well received by many users. People are already leaving Facebook in droves and with good reason: The social networking giant has been hacked and suffered data leaks several times over the last year. As part of this, the messaging app was possibly affected seeing users’ private conversations exposed to hackers.

This, of course, is in addition to the ongoing Cambridge Analytica scandal which saw Facebook abusing its user data with results that could have influenced elections.

The exact logistics of what is going to happen once the three services are combined are not yet clear. But you can bet your life that data will be at the heart of this integration. There are even suggestions that if pressured, Facebook could build a handy back door allowing law enforcement to spy on WhatApp users when needed.

Forbes

China creates app to tell you if you are near someone in debt and encourages you to report them

The Chinese Government has developed a mobile app that tells users if they are near someone who is in debt. The app, called a “map of deadbeat debtors,” flashes when the user is within 500 meters of a debtor and displays that person’s exact location.

News of the app has caused quite a bit of controversy after it was originally reported by the state-run China Daily. It is an extension to China’s existing “social credit” system which scores people based on how they act in public. It’s no secret that China keeps a very close watch on its citizens, but this new public shaming approach takes it one step further.

The app is available through the WeChat platform which has become immensely popular in China. The government stated that “Deadbeat debtors in North China’s Hebei province will find it more difficult to abscond as the Higher People’s Court of Hebei on Monday introduced” the app.

Once a user is alerted that they are close to a debtor, the user can then view their personal information. This will reveal their name, national ID number, and why they were added to the debtor list. The debtor can then be publicly shamed or reported to the authorities if it is deemed that they are capable of repaying their debts.

The full social credit system will be operational in 2020 when plans indicate will be used to bar people with low scores from traveling, getting loans, and getting jobs. A person’s score can be lowered if they do things like playing an excessive amount of video games or posting fake news. On the other hand, a social credit score can be raised by things like volunteering or donating blood.

TechSpot

Google Fined $57 Million for Burying Privacy Terms Where Users Won’t Find Them

Google has been fined $56.8 million (₦20,391,200,000.00) by privacy regulators in France, marking the country’s first use of the tough new privacy rules enacted in Europe last year. Specifically, the company is accused of violating provisions of the General Data Protection Regulation (GDPR) by using, without proper consent, the private data of users to craft personalized ads; and by burying key privacy disclosures pages deep, amid oceans of text.

In a statement Monday, France’s privacy watchdog, CNIL, said that Google had been fined for needlessly obscuring information concerning the processing of its users’ data, which Europe’s privacy rules demand be made more easily accessible. Essential information about how user data is processed, stored, and used, it said, was “excessively disseminated across several documents.” It required, in some cases, up to five or six steps to unearth key disclosures, including details of how Google amasses personal information to help it pinpoint a user’s location.

Some of the information, it said, “is not always clear nor comprehensive.”

While Google says it obtains the consent of consumers prior to using their data to personalize ads, the French commission found Google’s process for informing users about what precisely they’re consenting to to be wholly inadequate. Users are “not sufficiently informed,” it said, finding Google’s language “vague” and its violations to be “continuous.”

In regard to the violations, CNIL wrote:

Users are not able to fully understand the extent of the processing operations carried out by GOOGLE. But the processing operations are particularly massive and intrusive because of the number of services offered (about twenty), the amount and the nature of the data processed and combined. The restricted committee observes in particular that the purposes of processing are described in a too generic and vague manner, and so are the categories of data processed for these various purposes. Similarly, the information communicated is not clear enough so that the user can understand that the legal basis of processing operations for the ads personalization is the consent, and not the legitimate interest of the company. Finally, the restricted committee notices that the information about the retention period is not provided for some data.

Google told reporters in response that it was “studying the decision” to inform its next steps. “People expect high standards of transparency and control from us,” it said, adding that it remained “deeply committed to meeting those expectations and the consent requirements of the GDPR.”

TV station France 24 reported that CNIL’s judgement followed complaints filed by two advocacy groups in May—one by La Quadrature du Net, the French digital rights group, and another by Austrian privacy activist Max Schrems.

“We have found that large corporations such as Google simply ‘interpret the law differently’ and have often only superficially adapted their products,” Schrems reportedly told the station. “It is important that the authorities make it clear that simply claiming to be compliant is not enough.”

gizmodo

WhatsApp restricts message-sharing to fight fake news

WhatsApp is limiting all its members to forwarding any single message up to five times in an effort to tackle the spread of false information on the platform.

The Facebook-owned business had already introduced the policy in India six months ago.

The move followed a number of mob lynchings that were blamed on fake reports spread via the service.

Until now, users elsewhere could forward messages up to 20 times.

The update to the app’s rules was announced at an event in Jakarta, Indonesia. The country is holding its general election in April.

The firm told the BBC it had made its decision after “carefully” evaluating the results of its half-year-long test in the country.

“The forward limit significantly reduced forwarded messages around the world,” a spokeswoman added.

“[This] will help keep WhatsApp focused on private messaging with close contacts. We’ll continue to listen to user feedback about their experience, and over time, look for new ways of addressing viral content.”

Scrambled messages

Up to 256 users can be enrolled in a WhatsApp group.

So, theoretically, a single user can now only forward a message up to 1,280 other individuals rather than the 5,120 people figure that had been possible previously.

There is nothing, however, to stop those on the receiving end each forwarding the message up to five times themselves.

The restriction comes at a time WhatsApp and Facebook’s other services are under scrutiny for their role in the spread of propaganda and other untruths online.

Last week, Facebook announced it had removed 500 pages and accounts allegedly involved in peddling fake news in Central Europe, Ukraine and other Eastern European nations.

It also recently announced that it had employed a UK-fact-checking service to flag content on its main platform .

However, the use of end-to-end encryption by WhatsApp means its messages can only be read by their senders and recipients, limiting the firm’s ability to spot false reports.

But at the end of last year, the Indian press reported that the governmentwas considering a change to the law that would force Facebook to police WhatsApp for “unlawful” content. This would challenge its use of the encryption technology.

BBC

Zimbabwe blocks Facebook, WhatsApp and Twitter amid crackdown

Zimbabwe has blocked Facebook, Twitter and WhatsApp messaging app amid a crackdown on days of violent protests, BBC reported on Friday.

A coalition of local human rights groups says at least 12 people have been killed and many more beaten and tortured by security forces this week.

The Zimbabwe Human Rights NGO Forum accused the authorities of cutting off the internet “to mask the massive human rights violations”.

The protests were sparked on Monday by a sharp rise in the price of fuel.

The government has blamed the opposition and political rights groups for the protests, which has seen riot police clashing with protesters in the capital, Harare, and the southern city of Bulawayo after they lit fires and blocked roads using rocks.

There has been looting and some businesses and schools in the two cities have been forced to close. Soldiers are guarding petrol stations, where there are still long queues of motorists looking for petrol.

The UN has called on the government to halt the “excessive use of force” by security forces including firing live ammunition, and allegations of night-time door-to-door searches and beatings.

“Doctors’ associations say more than 60 people were treated in hospital for gunshot wounds, this is not way to react to the expression of economic grievances by the population,” Reuters news agency quotes UN human rights spokesperson Ravina Shamdasani as saying.

The Zimbabwe Human Rights NGO Forum said it had recorded at least 844 human rights violations in all.

On Thursday, prominent activist Evan Mawarire, who called for a stay-at-home protest on social media, was charged with subverting the government, a crime which carries up to 20 years in jail. He gained fame as a figurehead of the #ThisFlag protests against the former president, Robert Mugabe, in 2016.

President Emmerson Mnangagwa said the rise was aimed at tackling shortages caused by an increase in fuel use and “rampant” illegal trading.

But many Zimbabweans – worn down by years of economic hardship – suddenly found they could not even afford the bus fare to work.

Roads were barricaded by protesters earlier this week

They feel that the president, who is on a tour of Russia and Asian countries this week, is failing to live up to his promises following his election last year in disputed polls.

He is struggling to revive the economy, which is experiencing high inflation while wages have stagnated.

The southern African nation faces a severe shortage of US dollar cash and confidence in its bond notes, currency that can only be traded in Zimbabwe, is low.

The bond notes, or “bollars”, are supposed to be worth the same as the dollar but have lost value because of a lack of foreign currency backing the note, and are now worth much less than a dollar.

The fuel hike means petrol prices rose from $1.24 (₦445.16) a litre to $3.31(₦1,188.29) , with diesel up from $1.36(₦488.24) a litre to $3.11(₦1,116.49).

The new prices mean Zimbabwe now has the most expensive fuel in the world, according to GlobalPetrolPrices.com.

What Data Big Tech Companies Admit To Have On You

Have you ever asked yourself, “What does the Data big companies such as Google know about me?” The answer is uncomfortable. What Google knows about you includes everything from your clicks on ads to your birthday to the device you’re using right now and the Wi-Fi network it’s connected to. But Google pales in comparison to some of the other big companies that sell your data or collect it out there.

This is what the big six tech companies have officially admitted to collecting as far as personal data about you, according to their official privacy policies.

The Data Big Tech Companies Have On You

5 new cyberthreats pop up every second, here’s how to protect yourself

The start of 2018 has seen a massive rise in cryptocurrency mining and cryptojacking attacks, along with steady numbers of familiar malware and ransomware attacks, according to a Wednesday report from McAfee. On average, five new threat samples arose every second of Q1 2018, with several notable campaigns demonstrating just how sophisticated hackers have become.

“There were new revelations this quarter concerning complex nation-state cyber-attack campaigns targeting users and enterprise systems worldwide,” Raj Samani, chief scientist at McAfee, said in a press release. “Bad actors demonstrated a remarkable level of technical agility and innovation in tools and tactics. Criminals continued to adopt cryptocurrency mining to easily monetize their criminal activity.”

Of particular note was the rapid expansion of cryptojacking and other cryptocurrency mining attacks, in which criminals hijack victim’s browsers or infect their systems to mine for cryptocurrencies like Bitcoin—often without their knowledge. Coin miner malware grew a whopping 629% this year, growing from about 400,000 total known samples in Q4 2017 to more than 2.9 million in Q1 2018.

The rapid growth suggests that cybercriminals are drawn to the ease of infecting a user’s system and collecting the payments themselves, without having to rely on another party to monetize their attack, the report said.

“Cybercriminals will gravitate to criminal activity that maximizes their profit,” Steve Grobman, CTO at McAfee, said in the release. “In recent quarters we have seen a shift to ransomware from data-theft, as ransomware is a more efficient crime. With the rise in value of cryptocurrencies, the market forces are driving criminals to crypto-jacking and the theft of cryptocurrency. Cybercrime is a business, and market forces will continue to shape where adversaries focus their efforts.”

However, cryptomining is far from the only cyberthreat that businesses need to keep on their radar and protect against. Here are five campaigns the report identified as wreaking major havoc in Q1.

1. Bitcoin-stealing campaigns

A cybercrime ring called Lazarus launched a sophisticated Bitcoin-stealing phishing campaign called HaoBao this year, targeting global financial institutions and Bitcoin users, the report found. The attack came via malicious email attachments to victims, which, when opened, would implant a tool that scanned for Bitcoin activity and established a connection for ongoing data gathering and cryptomining.

2. Gold Dragon attacks

In January, the Gold Dragon attack targeted organizers of the Pyeongchang Winter Olympics in South Korea. The fileless malware attack—executed via a malicious Microsoft Word attachment that contained a hidden PowerShell implant script—encrypted stolen data and sent it to the attackers.

3. GhostSecret and Bankshot attacks

The international cybercrime group known as Hidden Cobra is believed to be associated with Operation GhostSecret, an attack targeting the healthcare, finance, entertainment, and telecommunications sectors and stealing data. The latest variation of the attack, called Bankshot, uses an embedded Adobe Flash exploit to allow hackers to get into victims’ systems.

4. LNK exploits

The amount of malware that exploits LNK capabilities grew 59% from Q4 2017 to Q1 2018, the report found. Meanwhile, PowerShell attacks have slowed.

5. Gandcrab ransomware

Growth in new ransomware slowed by 32% in Q1. However, the Gandcrab strain infected some 50,000 systems in the first three weeks of the quarter alone, taking Locky’s place as the ransomware leader. Gandcrab uses advanced methodologies, such as requesting ransom payments through the Dash cryptocurrency rather than through Bitcoin, to extract more value from their targets.

Tips to protect your business

Despite the rise of new attack types, business leaders can take a number of steps to protect employees and data.

In terms of cryptojacking, the attack is blocked by default in the browser Opera. Mozilla’s Firefox 63, due out in October, will block the attacks as well. Users can also download the minerBlock extension for Chrome and Firefox, as noted by TechRepublic contributor James Sanders.

Businesses can avoid the impact of ransomware by backing up files every day, and by taking other preventative steps.

Employee education remains paramount to any cybersecurity policy. Top ways to train employees to avoid cyberattacks include offering customised examples of threats that are relevant to an employee’s department and role (and particularly what phishing attacks look like), running unscheduling simulations of typical attacks, providing training models that employees can complete at their convenience, and rewarding those who take the proper actions.

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